Quality Improvement Plan
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The successful accomplishment of the goals and objectives outlined in the Performance Management System depends on the extent to which all staff demonstrate a commitment to continually improve the work they are doing. This is commonly referred to as Continuous Quality Improvement and it is defined as a CULTURE, shared across individual, unit, and agency levels, where the examination of processes, systems and programs for potential improvements, and the implementation of improvement initiatives, is a routine part of daily work.
Developing a culture of Continuous Quality Improvement is a priority at ADH and a Quality Improvement Plan has been developed to guide this work.
- With the effort and voices of all staff, ADH works to promote a culture where we continuously improve our Agency’s processes and outcomes.
- Staff Empowerment, Teamwork, Leadership, Customers, Infrastructure, Process Improvement.
- Engagement, Respect, Communication, Innovation.
- Progressing ADH from I to QI to CQI.