Ryan White Care Program 

Frequently Asked Questions

Q: What is the Ryan White Care Program?

Answer: The Ryan White HIV/AIDS Program helps people with HIV/AIDS who have nowhere else to turn for the care they need. If you are HIV-positive, you can get medications, medical care, mental health services, dental services, reimbursement for transportation to and from the doctor’s office and other services — even if you do not have health insurance or money to pay for those services.

Q: Am I Eligible?

Answer: To be eligible to receive health and dental care, medications, and other health-related services through the Ryan White HIV/AIDS Program, you must

  • Be diagnosed with HIV or AIDS 
  • Have an income too low to pay for care (household income 200% of Federal Poverty Level) 
  • Have no health insurance or not enough insurance to pay for the care you need

In some cases, your family members can receive services through a Ryan White program focused on women, infants, children, and youth, even though they are not diagnosed with HIV.

If you think you or your family members may be eligible, see the Ryan White Community map  to contact a Ryan White agency in your area. (The best place to start might be your State Ryan White Part B program’s Web site but also contact other Ryan White agencies listed on this map). You can also call your State HIV/AIDS Hotline and ask them to refer you to the nearest Ryan White provider.

The Ryan White HIV/AIDS Program is a U.S. Government program that provides funds to State and local governments and agencies that in turn provide doctor's care, HIV/AIDS medications and many other services to people who do not have health insurance or funds to pay for the HIV care they need. Ryan White funds cannot be provided directly to individuals.

Q: How Do I Start Getting Care?

Answer:  When you are put in contact with the nearest Ryan White provider, they will assist you in completing the necessary paperwork for application to determine if you are eligible for Ryan White care. Usually, a case manager or benefits counselor in the agency will sit down with you and ask about your medical and other needs. Arkansas Department of Health will help determine what you are eligible for, based upon your health condition, income and resources.

Case managers and benefits counselors know what services are available and can help you get care.  Their services are free.

Q: How Do I Pay for Care?

Answer: What you pay for your health care mostly depends on whether you have your own health insurance and how much income and resources you have. If you do not have health insurance and have a very low income, you may not have to pay very much for the care you need.

In some cases, however, you may have to pay for some of the costs. For example, you may have to pay a certain amount for each prescription drug or for each doctor's visit. Your case manager can help you 

  • learn what services you are eligible to receive, 
  • apply for health care assistance, and 
  • find out whether you have to cover any of the costs.

Q: How Do I Learn More About Getting Health Care?

Answer:  Learn more about health care, how it is delivered and paid for by private and public health insurance — and what public programs can help people living with HIV disease.
Learn More About Health Care

In the U.S., health care is delivered by private doctors, community clinics, hospitals, and other agencies. The cost of that care can be paid for in many ways, as follows: