The ConnectCare program is now a part of The Department of Human Services. For more information, go to humanservices.arkansas.gov.
ConnectCare works to connect Medicaid and ARKids recipients to a primary care physician and a medical home. Telephone Helpline Specialists who staff a toll-free telephone call center respond to Medicaid and ARKids recipient questions and concerns, give information and offer guidance on accessing resources, and assist clients in locating and assigning a primary care physician.
Dental Coordinated Care Specialists assist eligible Medicaid and ARKids recipients with locating a dentist, making appointments, arranging transportation when needed, following up on scheduled appointments and rescheduling missed appointments. Dental Coordinated Care Specialists also respond to Medicaid and ARKids recipient questions and concerns regarding dental services, give information and offer guidance on accessing dental resources.